HealthTrack Medical Systems
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FAQs

Frequently Asked Questions

What platform does HealthTrack run on?
HealthTrack is a Microsoft .NET application and therefore is able to be installed on all .NET supported platforms. It has a SQL database backend and for smaller environments it can use SQL Express.
Can HealthTrack support multiple users at the same time?
Yes, HealthTrack is a multi-user system.
Can HealthTrack be accessed remotely?
Yes. Provided the user can access the hospital/practice network, whether through use of VPN connections or a terminal server/citrix/remote desktop configuration, HealthTrack can be used remotely from within that remote session.
Is the HealthTrack application web based?
HealthTrack is not currently a web-based application. See remote access above.
Can HealthTrack support a private practice?
Yes. HealthTrack supports many private practices today, ranging from sole-practitioner to very large multi-site/multi-user environments.
What are the minimum/maximum numbers of users supported by HealthTrack?
HealthTrack can support environments with single users or can scale to support large multi-doctor private practices or very large deployments across multiple hospital campuses with hundreds of users.
Can the data from my current system be imported into HealthTrack?
Yes, we provide you with the option to migrate your data into HealthTrack. To date there has not been a system that we have not been able to migrate data from. Standard HealthTrack migration incorporates Patient Demographics, Bookings, Referrals, Documents and Referring Doctors. Additional migration can include clinical records, recalls, pathology etc. Please note that no billing data is ever migrated into HealthTrack.
Can HealthTrack run in a hospital environment?
Yes. HealthTrack is currently running in many of the largest private and public hospitals in Australia.
Does HealthTrack support HL7 communication protocols to transmit data?
Yes. HL7 is the de-facto standard communication protocol for medical records and HealthTrack has created several standard integration modules. We also create custom HL7 modules for several of our existing clients.
Does HealthTrack support complex scheduling requirements?
Yes. HealthTrack has designed a very complex scheduling system with a 3-D Diary, allowing users to view their calendars in a number of unique formats. Doctor / Day / Location / Room etc.
Does HealthTrack support SMS notification?
Yes. HealthTrack has a built-in SMS function that is linked to a 3rd party provider. SMS messages can be invoked manually, or via automated tasks
What is Smart Text?
Smart Text is a unique HealthTrack process that allows users to pre-define text for use in clinical reporting. This process facilitates fast and accurate creation of complex clinical reports with a single mouse-click. For example a 'normal' echo report could be written by the user using only a click of the mouse. This process was designed to save significant time in a busy practice or hospital. At the same time as authoring a clinical report, HealthTrack can generate coded data, such as ICD-10 coding. This process was designed to save significant time in a busy practice or hospital.
Does HealthTrack support Letter Templates?
Yes. HealthTrack has a sophisticated document creation and merge capability for use in creating standard letters, referral letters, clinical reports so that an entire letter can be written with a single mouse-click. Your staff can easily create letters to patients and doctors with minimal typing required.
Does HealthTrack support Clinical Templates?
Yes. HealthTrack has a sophisticated document creation and merge capability for use in creating standard letters, referral letters, clinical reports so that an entire letter can be written with a single mouse-click.
Does HealthTrack support a Paperless Environment?
Yes. HealthTrack is a fully electronic system. Many of our customers have achieved a completely paperless environment through the use of HealthTrack. You can continue to work with paper as you do today.
Does HealthTrack manage Prescriptions?
Yes. HealthTrack has a comprehensive Medications Module that is fully integrated with the MIMS database. HealthTrack has a unique Medication search capability that allows searching by drug name, active ingredient, or patient symptom.
Does HealthTrack manage Pathology?
Yes. HealthTrack has a comprehensive Pathology module. HealthTrack receives pathology results electronically and provides a standardised review and acceptance system for the clinician that highlights out of range results. Approved records are stored directly into the patients chart. HealthTrack also automates pathology requests and supports custom user-defined pathology request groups, on an individual or system-wide basis.
Does HealthTrack support Image Management?
Yes. A variety of images are supported within HealthTrack including scanned images, documents, Dicom Images, Patient photographs and ..
Can HealthTrack accept data input from external sources?
Yes. HealthTrack can accept data from a variety of external sources. HealthTrack can be configured to automatically import results/reports from other clinical systems or HL7 feeds and import the data or documents directly into HealthTrack patient files.
Can HealthTrack send data to external sources?
Yes. HealthTrack can send data to a variety of external sources, such as Medicare, Hospital PAS systems via HL7 interfaces. HealthTrack supports electronic document exchange standards - supported suppliers include: Argus, HealthLink, Promedicus, Medical Objects, MMeX etc).
Does HealthTrack have integrated Billing?
Yes. HealthTrack has a sophisticated (optional) Billing module that can be used to manage all billing functions. It is not mandatory to use our billing module.
How much does HealthTrack cost?
HealthTrack is a modular Clinical and Practice Management System and is competitively priced. Most of our clients have achieved a less than 1 year ROI (Return on Investment). Please contact us for more information.
Does HealthTrack support Medicare processing?
HealthTrack has a comprehensive Medicare module that contains the Medical Benefits Schedule, Online verification of patient details, online bulk billing claiming. Integrated into the invoicing module is a rules engine that incorporates Medicare's billing rules (multiple services, diagnostic imaging, multiple operations).

Why HealthTrack?

  • Give Your Revenue A Boost
  • Lowest Cost of Ownership
  • Quality of Patient Care
  • Save In Support Costs
  • Benefits of Using HealthTrack
  • What Makes Us Different?
  • Our Clients
  • Testimonials
  • FAQs

Customer Testimonials

HealthTrack has transformed the way we deliver our service. (...HealthTrack) enables us to deliver a more patient focused &...
John McNeil (Project Officer)View More →

Useful HealthTrack Tips

Access Help Any Time

Need Help? The F1 key will automatically open the Help Files when you are in HealthTrack.

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HealthTrack News

  • HealthTrack in 2014

    Features HealthTrack will now remember the size and position of windows. The currently remembered settings can be cleared either from the logon screen or from Read more →

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Contact Us

  • 1300 283 988
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Unit 8 / 43 Lang Parade,
Milton, QLD 4066
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