HealthTrack is committed to respecting and protecting your privacy and wants you to feel secure when visiting our site and providing information to us.
In order to provide you with relevant information, respond to your requests, and increase the benefits you receive from our website, we sometimes request that you provide us with information about yourself and your company. This Privacy Notice informs you of the information we gather and how it is used. This Notice applies to all HealthTrack websites that display or link to this Privacy Notice.
You should also note that HealthTrack maintains the same privacy practices with respect to data that is collected off-line and this notice may be relied upon with respect to those methods of data collection and use.
What information do we collect?
In general, you may visit this website without identifying yourself or revealing any personal information. HealthTrack may collect domain information from your visit to customize and improve your experience on our website. This website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable.
We use this information to better understand how our website is being used so that we can improve its quality and make it more beneficial to our users. Some portions of this website (such as Customer or Partner sections), may request that you give us information about yourself, from which we are able to identify you, such as your name, email or other address.
How do we collect information from you?
Registrations for various events including: webcasts, seminars, conferences, etc. Registrations for: Product Purchases, Support, Education, Subscription to email newsletters or other HealthTrack content-related notifications, Beta testing, Evaluations, White paper or other published downloads.
How do we use the information we gather?
When we collect information about you, we will tell you why we are asking for the information and what we intend to do with it. You will have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain programs or services.
In certain areas of our website, we may, where appropriate, enable you to “opt out” of certain uses of your information, or elect not to receive future communications or services. The information we collect about you or your computer will be used to operate our website and to provide customer support, respond to your requests for information or process any transactions you may have authorized. It may also be used to verify your identity, send you information or contact you in relation to a HealthTrack product or service that you are using or that we believe may be of interest to you.
Is your data secure?
HealthTrack’s intent is to strictly protect the security of your personal information; honor your choice for its intended use; and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction
We have taken appropriate steps to safeguard and secure information we collect online, including the use of encryption when collecting or transferring sensitive data such as credit card information. However, you should always take into consideration that the internet is an open forum and that data may flow across networks with little or no security measures, and therefore such information may be accessed by people other than those you intended to access it.
Through a variety of Business Relationships, this website may contain links to other websites. HealthTrack is not responsible for the privacy practices or the content of such websites. HealthTrack may use pixels, transparent GIF files, Cookies and Web Beacons and other methods to help manage online advertising. HealthTrack uses third party advertising companies to serve ads on our behalf across the Internet. These third party companies employ cookie and web beacon (also referred to as 1×1 pixel.gifs or action tags) technology to measure and improve the effectiveness of ads for their clients.
Cookies are also used to help us track usage patterns in order to improve or manage our site, to ensure the integrity of the registration process, and to help provide personalized service and deliver content specific to your interests. A “cookie” is a small amount of data transferred to your browser and read by the Web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered information. By using cookies, the information you previously provided can be retrieved on your next visit to the website so that your navigation time is reduced and your use of the website is simplified. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. Web beacons may be used to deliver the cookie and to compile statistics about our website, such as how many people visited a particular page or clicked on certain links.
While your particular use of the site will not be revealed and no personally identifying information will be collected, this anonymous information may be used for online preference marketing purposes, and HealthTrack’s third party advertising companies may use the information about your visit to the website(s) in order to provide ads about goods and services of interest to you. This information can include: date/time of banner ad shown, related cookie, and the first three octets of the IP address. HealthTrack may share aggregated statistics about the use of the website with third parties.
You can set your browser to decline cookies if you prefer. If you do so, you may not be able to get the benefit of some of the features of this website or other websites that you visit. Public Forums Portions of this website make chat rooms, forums, blogs, message boards, and/or news groups available to visitors. Please remember that any information that is disclosed in these areas becomes public information and exercise caution when deciding to disclose any personal information.
How to request deletion of your information?
We store data only while necessary to provide our services or until you request us to remove your data – whichever comes first. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention requirements.
You may request us to remove/delete your data by sending an email to:
with the words “DELETE USER DATA” in the subject line.
HealthTrack will review the request and notify you by email when all data has been removed from the website. We will also inform you what data has been deleted and what data has been securely archived for legal or other reasons. Archived data is encrypted and securely stored in archive facilities.
Is your information shared with third parties?
Typically your information is not shared with any third parties. However, in certain instances, we may make your information available to third parties with whom we have a relationship where that third party is providing services on our behalf. We will only provide those third parties with information that is necessary for them to perform the services and we take measures to protect your information. We may also disclose the information to our business partners, for marketing and other purposes which we believe may be beneficial to you.
HealthTrack operates globally. Accordingly, the information we collect may be used, stored and processed in Australia, the United States or in any other country in which HealthTrack does business. By providing the information via the website, you are consenting to the transfer of the information outside of your country to any country (including countries which may not have adequate levels of protection).
HealthTrack may disclose information it has collected about you on the website if required to do so by law or when necessary in order to protect the rights of HealthTrack or its employees.
Contacting Us
If you have any questions or comments about our privacy notice or practices, please contact us via email at with the words “PRIVACY POLICY” in the subject line. HealthTrack may modify or update this privacy notice from time to time at any time without prior notice. You can check the “Last Updated” date below to see when the notice was last changed. We encourage you to check this notice often so that you can continue to be aware of how we are protecting your personal information. Your continued use of the website constitutes your consent to the contents of this privacy notice, as it may be modified from time to time.