How HealthTrack’s AI and HealthLink integration paved the way for a multi‑site Ophthalmology service.
Paper-Free Medicare & Private Receipts
HealthTrack’s emailed statements and receipts eliminate printer queues and paper filing, saving 10 mins per session.
AI dictation for reduced errors and faster processes
Ophthalmologists dictate directly in HealthTrack, no copy‑paste errors, faster sign‑off.
Room‑to‑Room Instant Access
HealthTrack installed in every consult and procedure room, giving doctors instant chart access across sites.
"HealthTrack’s AI dictation and one‑click HealthLink letters are making the doctors’ lives a lot easier!"
Specialty
Ophthalmology
No. of Doctors
10
Location
NSW - Australia
HealthTrack Customer since
2013
Challenge
Ten ophthalmologists rotate across two clinics and external hospitals. Paper referrals, printed receipts, and manual letter typing kept admin late and risked misfiling. Duplicate GP records confused staff, and public‑holiday diary blocks were manual.
- Admin staff typed every letter; copy‑paste risked filing to wrong chart.
- Doctors move between rooms & sites, needing full mobile workflow.
- Printed Medicare statements and receipts drove paper costs.
- Manual entry of doctor leave and public holidays in diary.
Solution
HealthTrack rolled out AI dictation to doctors, enabled HealthLink e‑delivery, and configured multi‑room logins. Diary templates standardise sessions, while more work is being done to unlock better outcomes for patients.
Impact
By moving from paper-based chaos to HealthTrack’s AI-powered platform, the ophthalmology group has reclaimed time, accuracy, and cash across every site. Ambient dictation now turns spoken notes into draft letters that doctors preview on-screen, slashing after-hours typing while eliminating copy-paste errors that once misfiled charts. HealthLink e-delivery fires those letters to referrers in seconds - no fax lines, no email attachments, no postage - while diary templates automatically block public holidays and align sessions as ten specialists rotate through two clinics and multiple hospitals. Multi-room logins mean clinicians carry a full workflow in their pockets, and unified GP records stop the duplicate-contact confusion. The result is smoother scheduling, zero wasted prints of Medicare statements and receipts, and an admin team that leaves on time instead of chasing paperwork.
- Letters sent via HealthLink in seconds, no fax or email attachments.
- Doctors can now preview dictation on‑screen, cutting after‑hours admin.
- Diary templates prevent booking errors when doctors rotate between rooms.
“In comparison to what I used before, HealthTrack’s a lot easier.”
Ready to see what HealthTrack can do for your practice?
Discover the difference HealthTrack can make to your practice. Book a free, no-obligation demo, and we’ll show you what it can do.