Australia’s largest cardiology network eliminated paper charts and gained instant, anywhere‑access to 20 years of patient history with HealthTrack.
100 % digital records & remote access
Clinicians now open any patient file - including letters from the 1990s - in seconds on a laptop while travelling between clinics, instead of hauling paper charts.
Seamless legacy migration
All data from the previous CRS system was copied across with “no loss of documents,” removing a major barrier to change.
Back‑office efficiency gains
Eliminating paper retrieval freed the equivalent of two full‑time secretaries per location, and standardised billing and reporting for 150 cardiologists on a single platform.
"HealthTrack materially reduced admin workloads. It is a powerful and user-friendly product. It captures exactly the data that we need and makes it easily accessible."
Specialty
Cardiology
No. of Doctors
150
Location
QA, SA, QLD, NSW - Australia
HealthTrack Customer since
2005
Challenge
Advara Heart Care, a rapidly‑growing cardiology group, relied on a legacy CRS database and thousands of paper charts. Clinicians lugged briefcases of notes to regional clinics and staff spent hours locating old records.
- Paper charts required manual retrieval from on‑site basements.
- Ageing CRS platform was no longer supported.
- Travelling physicians lacked secure remote access.
- Risk of data loss during any system change.
Solution
Working as HealthTrack’s original beta site, the practice replaced CRS with HealthTrack’s cloud‑ready EMR.
- Data migration & validation – historical letters back to the early 1990s imported intact.
- Clinical summary view – one‑page snapshot of key conditions & medications appears at every visit.
- Integrated imaging & reporting – ProSolv integration streams CT angiography results directly into the record.
- Electronic prescribing – captures every script and supports e‑prescriptions and ActiveScript lists.
Impact
By replacing its legacy CRS and mountains of paper charts with a single nationwide HealthTrack instance, Advara has unlocked step-change gains on both the clinical and business fronts. Patient histories that once took several minutes to hunt down now surface in under 20 seconds, letting cardiologists spend that reclaimed time with patients rather than paperwork. Eliminating manual chart handling has freed the equivalent of two full-time secretarial roles for higher-value work, while instantaneous, itemised billing views mean every clinician can confirm services and revenue on the spot. Consolidated reporting across 150 specialists rounds out a leaner, more scalable back-office and positions the group for confident, data-driven growth.
- Patient history retrieval time cut to < 20 seconds, down from several minutes searching paper files.
- Elimination of paper‑handling freed approximately 2 full‑time secretarial positions for higher‑value tasks.
- Clinicians now have instant, accurate billing visibility, enabling easy review of itemised services for any period.
- Standardised a single HealthTrack instance across 150 cardiologists nationwide, streamlining back‑office reporting.
Ready to see what HealthTrack can do for your practice?
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