HealthTrack releases new module and a new service

HealthTrack is pleased to announce the immediate availability of the new Booking Status Monitor and the new hosted Survey Management Service. Each component can be licensed separately as optional add-ons to increase the business value of your existing HealthTrack environment.

Please contact sales@healthtrack.com for pricing information.

New Module - Booking Status Monitor

Practice Managers and Hospital reception staff will realise significant improvements in daily operations, providing a better, more streamlined patient experience, which in turn will lead to greater patient satisfaction and increased patent referrals.

real-time ‘drill-down’ into your existing diary
dynamic workflow and resource management
‘real-time’ view of patient arrivals, in-sessions and completions
Improved practice workflow
improved productivity (reduce wait time between tests etc.)
extensive analytics and reporting functions
environmentally friendly solution (removes paper clutter on the desk top)
supports multiple monitors in multiple rooms
waiting room ‘status’ monitor for patients
use with existing HealthTrack workstation or 'standalone monitor'

New Service - Pre-appointment and Survey Management Service

The Online Pre-appointment and Survey Management Service is a hosted service that is integrated with your HealthTrack environment and extends the capabilities of HealthTrack, to allow a practice or hospital to conduct a variety of patient surveys and capture responses for subsequent analysis. Run Presentation (< 3 min.)

The hosted service is a secure and convenient way to capture patient demographics and other important information prior to their arrival, either for an examination or testing procedure, or prior to hospital admission - and have this information available within the patients HealthTrack record.

online, web-accessible
highly secure system
1 standard pre-appointment questionnaire - included
improve practice workflow (saves time for admin. and patient)
improve productivity (reduce administration overheads)
capture all relevant patient data in advance (demographic data, medical history
conduct post appointment surveys
environmentally friendly solution (reduces paper requirements)
manual data capture supported
unlimited additional forms can be designed (optional add on)

Booking Status Monitor (click image to enlarge)

Improve patient satisfaction

The Booking Status Monitor is extremely useful for managing environments with multiple waiting rooms such as testing labs, or multi-faceted clinical practices.

improve the patients experience throughout your practice.
highlight patient 'wait-time'
‘real-time’ view of patient arrivals, in-sessions and completions
track practice performance against pre-defined service levels
facilitate patient satisfaction surveys

Pre-appointment and Survey Management (click image to enlarge)

Improve Practice Productivity

This service helps streamline a busy clinical practice (or hospital) and helps improve the patients experience throughout your practice - removing the need for the patient to arrive early to complete paperwork prior to an appointment.

An improved patient management process will reduce patient time in the practice (or hospital). An improved patient experience will in turn will lead to greater patient satisfaction and increased patient referrals.